Terms of Service

1. Introduction

Welcome to callthe.bot (“we,” “us,” “our,” or the “Service”). These Terms of Service (“Terms”) apply to your use of our website, phone services, voice AI system, prepaid talk-time credits, and all related offerings (collectively, the “Services”).

By creating an account, purchasing minutes, or using the Service in any way, you agree to be bound by these Terms, our Privacy Policy, and our No-Refund Policy. If you do not agree, you must not use the Service.

2. Description of Service

callthe.bot provides a phone-based conversational AI you can dial and talk to. The Service may be used for casual conversation, general information, and “internet-style” answers read back to you over the phone when you do not have direct access to the internet.

The Service is intended for entertainment and general information only. It does not provide professional medical, legal, financial, or emergency advice.

3. Eligibility

To use callthe.bot, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction).
• Have the legal capacity to enter into binding contracts.
• Have a phone and carrier capable of calling our access number.
• Agree to comply with these Terms and all applicable laws.

4. Pricing, Payments & Fees

4.1 Setup Fee

A one-time, non-refundable setup/activation fee of $10 is required for new customers. This fee is earned once your account is created and activated.

4.2 Prepaid Minutes

Talk-time is billed at $0.25 per minute and must be purchased in advance. Each purchase of talk-time is a minimum of $15.00 (60 minutes).

4.3 Initial Purchase Minimum

Your initial purchase must be at least $25.00, which includes the $10 setup fee and a minimum of $15 in prepaid minutes.

4.4 Rounding

All talk-time purchases are rounded to the nearest whole dollar amount for billing and payment purposes.

4.5 Non-Refundable Payments

All payments are final and non-refundable, including:

• The $10 setup/activation fee.
• Prepaid minute purchases.
• Unused or partially used minutes.
• Purchases made in error or due to change of mind.

Our No-Refund Policy is a core condition of using callthe.bot.

4.6 No Automatic Recurring Billing

We do not automatically bill you on a recurring basis. Each top-up or purchase is initiated by you.

5. Delivery of Service

The setup fee, account activation, and prepaid minutes are all delivered digitally and instantly at the time of purchase. Once processed:

• Your account is activated or updated.
• Your minute balance is credited.
• You receive or have access to call instructions.

Because delivery is digital and immediate, the setup fee and prepaid minutes are considered delivered and consumed upon purchase, even if you do not use them right away.

6. User Responsibilities

You are responsible for:

• Ensuring your phone and carrier can successfully connect to our phone number.
• Monitoring your remaining minutes and balance.
• Using the Service in a legal, respectful, and non-abusive manner.
• Keeping any PINs, access codes, or account details secure.

7. Prohibited Uses

You may not use the Service to:

• Harass, threaten, or abuse the AI or any human operators.
• Engage in illegal activity or encourage others to do so.
• Attempt to hack, overload, or disrupt the Service.
• Send or transmit malicious code, spam, or harmful content.
• Replace emergency services or seek time-sensitive, critical guidance.

We reserve the right to suspend or terminate your access without refund if we believe you are misusing the Service.

8. Emergency Use Disclaimer

callthe.bot is not an emergency service. Do not use it to report emergencies, seek crisis intervention, or obtain urgent assistance. If you are in danger or facing a medical or mental health crisis, call your local emergency number immediately.

9. Disclaimers & No Warranties

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied. We do not guarantee:

• Accuracy, completeness, or reliability of responses.
• Uninterrupted or error-free operation.
• Compatibility with your device, carrier, or network.
• Fitness for any specific purpose.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Service.

In no event will our total liability to you for all claims relating to the Service exceed the amount you paid to us in the 30 days preceding the claim, excluding the one-time setup fee.

11. Chargebacks & Disputes

By purchasing from callthe.bot, you acknowledge that you are buying a prepaid, digital, intangible service delivered instantly. You agree not to initiate chargebacks or payment disputes for:

• Non-use or partial use of minutes.
• Changes of mind or dissatisfaction with responses.
• Connection issues related to your phone, carrier, or network.

If you open a dispute, we may provide payment processors with logs, timestamps, and usage records to prove delivery.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal behavior. Termination does not entitle you to any refund.

13. Governing Law

These Terms are governed by the laws of California, USA, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts located in Mendocino County, California.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, please contact us:

• Email: support@callthe.bot
• Website: https://callthe.bot